Monday, December 30, 2019

Communications in Team Environments - 1284 Words

Communications Communication within a collaborative team can be a one to one, one to many, or many to many. Either way, communication is a vital component in maintaining a non-hostile environment of a collaborative team. The objective of communication is to share thoughts, ideas, and feelings in the most common and effective way as possible. Communication is defined as an exchange of information and the transmission of meaning. During the Industrial Revolution age, messenger verbally delivered messages personally. After the development of written languages, messengers began to deliver telegrams, thereby communicating in written form. Through research on improving the telegraph, the telephone was invented, allowing verbal†¦show more content†¦Communications through virtual methods are being used more each year. Knowledge sharing (information sharing) through virtual applications is becoming the modern way of doing things. Communication through virtual applications not only transpires between collaborative team members; however, information is also being shared with the manufacture of the software. Organizations are more flexible because the virtual environment allow teams to communicate effective and more efficiently. Virtual interaction in a collaborative team atmosphere saves the organization time and money. It enables members to exchange or share thoughts, ideas, beliefs in an open communica tion approach while working towards a common goal. Advantages of virtual communication include: 1. Tasks are completed more efficient 2. Benefit to the environment 3. Less time consuming 4. Networking 5. Can reduce costs 6. Pace and convenient 7. Reduces information travel time Disadvantages of virtual communication include: 1. Misunderstandings 2. Lack of face-to-face 3. Technical difficulties 4. Unprofessionalism in communication 5. Lack of computer etiquette 6. Lack of computer skills 7. Lack cohesion in teams 8. Lack of privacy Communication is the foundation of all teams’ functionality. It can travel in various methods and manners.Show MoreRelatedThe Role of Communication in Team Building and in the Creation of Positive Group Dynamics in a Project Environment, and the Implications of This Relationship for Project Performance3697 Words   |  15 Pages‘The role of communication in team building and in the creation of positive group dynamics in a project environment, and the implications of this relationship for project performance’ ‘The role of communication in team building and in the creation of positive group dynamics in a project environment, and the implications of this relationship for project performance’ BRC: ACADEMIC PAPER BRC: ACADEMIC PAPER Abstract: Communication is widely recognised in the literature as being importantRead More Work Environment Paper1015 Words   |  5 Pages Work Environment Paper Good communication skills are imperative for organizations to carry out in an attempt to maintain outstanding performance from employees and management. Every workplace is unique in terms of their diversity profile therefore, is it vital for organization to create and execute creative communication methodologies that will enable organizations to develop a community rather than just your average run of the mill work environment. For example, active listening, collective goalRead MoreInterpersonal Communication And The Workplace946 Words   |  4 PagesInterpersonal communication in the workplace is developed positively or negatively on the individual relationships we have combined with our human behaviors and human actions within each of those relationships. There are many things that can affect interpersonal communications within the workplace, from generational that create technological gaps, to diversity and tolerance it creates, and finally the type of workplace, is it a team env ironment encouraging inclusiveness within the organization orRead MoreCultural Dimensions Of Global Business Communications1644 Words   |  7 Pages Global Business Communications, which to equip students to communicate effectively as managers in a global environment. Through the module, I have learned the importance of intercultural communication. According to Guirdham (2011), ‘Communication can claim to be the most important single work activity’, in addition, interpersonal communication has as well as more important on individual works and team works. Due to culture is broad and profound, all we can touch is only a tip of the iceberg. InRead MoreHow Does Stress Affect A Person Positively Or Negatively?1556 Words   |  7 Pagesthe surgical team, which includes the surgeons, nurse anesthetists, anesthesiologists, and surgical assistants and technologists. Perioperative nurses, also called surgical nurses or operating room nurses, are there for patients and their families before, during and after surgery. The high intensity environment can create stress and can also cause communication conflicts between the surgica l team. Perioperative nursing deals with various amounts of stress based on the work environment and affectsRead MoreEngaging Others With Leadership. The Healthcare System1551 Words   |  7 Pageswho may be might become unnoticed (Scully, 2015). Quiet leaders might not vocalize his or her opinion. 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These include the importance of open communication, self-organizationRead MoreCorrelation Between Relation Between Trust And Knowledge1003 Words   |  5 Pagesanalysis. First, correlation between the relationship communication was tested and found positively correlated with knowledge sharing, Pearson s r(257) = .418, p .001. Thus, the first correlation hypo thesis H1 is supported. Then, correlation between relationship communication and trust were tested to validate H2a and H2b.The results for relationship communication and affective trust were Pearson s r(257) = .664, p .001; for relationship communication and cognitive trust, Pearson s r(257) = .491,Read MoreThe Problems Faced By The Video Game Industry1688 Words   |  7 Pagesand communication are the major problems faced by the video game industry. Mutual trust, which is an essential component of teamwork in the teams is responsible for the coordinated attitude in teams. Teamwork is now seen as being essential to achieve goals and complete projects. As more organizations and companies are coming to this understanding, considerable investment is being made in understanding better, how teamwork can be fostered within organizational departments, project-based teams, studyRead MoreHealthcare Teams Essay1260 Words   |  6 PagesHealthcare Teams Paper â€Å"All health care disciplines share a common and primary commitment to serving the patient and working toward the ideal of health for all.† (American Association of Colleges of Nursing, 2014, p. 1) There are many different professional members in the healthcare system. Each of them, have a specific specialty and responsibility to the patient and play an important role in the patient’s overall plan of care. â€Å"The scope of health care mandates that health professionals work collaboratively

Sunday, December 22, 2019

The Giants Best And Worst Wild Card - 779 Words

Ranking the Giants best and worst wild-card matchups 7:00 AM ET Jordan Raanan ESPN Staff Writer Facebook Twitter Facebook Messenger Pinterest Email print comment Playoff opponents are like ice cream flavors. They’re all good, each with its own distinctive strength. The New York Giants have four potential opponents in the wild-card round of the postseason: the Detroit Lions, Green Bay Packers, Atlanta Falcons and Seattle Seahawks. All are dangerous. All are winning teams deserving of their playoff position. Eli Manning will take whatever playoff matchup the Giants get, but he d be wise to root for something other than a visit to Seattle. Al Bello/Getty Images The Giants already have faced two, beating the Lions at MetLife Stadium late in the season and losing to the Packers at Lambeau Field early in the season. That factors into the equation of best and worst matchups for Big Blue in the opening round of the postseason. So should the current form of each team and its health. Locked in as the No. 5 seed, the Giants are going to play the division winner with the worst record in the NFC on the road. That doesn’t necessarily mean they will play the worst division winner or the opponent that gives them the best chance to win. Matchups are everything this time of year. Some stadiums are more hostile environments than others. Seattle falls into that category. Here is how I rank the potential opponents, in terms of which team the Giants should most want to face in their firstShow MoreRelated My Summer Vacation in Florida Essay1288 Words   |  6 Pagesexciting to go on a vacation, but you get closer to the people that go with you. Linda, my best friends mom had asked me if I would want to go with their family to Florida. When she asked me I thought she was kidding, but when she said, I need to know because if you are I need to get you a airplane ticket, I knew she was serious. I was so excited I could have kissed her. I was going to Florida with my best friend, Lisa, and her family. The people from Lisas family that were going were Tina, RandyRead MoreLol West Essay1316 Words   |  6 Pageswith a 3.48 ERA. Julio Urias is going to be a star; the Dodgers have been very cautious with him, only allowing him to go five or six innings per start and shuttling him between Triple-A and the big leagues all season. They also re-signed one of the best closers in baseball, Kenley Jansen. During the offseason they acquired Logan Forsythe and Franklin Gutierrez. Forsythe fills the need for a productive second baseman and Guttierrez gives them a fifth option in the outfield. Their lineup is filled withRead MoreFootball Bask etball Case Analysis1124 Words   |  5 PagesIn fact, Brady’s New England Patriots have only lost the division once (2008 Miami Dolphins) in the past 14 seasons. Additionally, their presence has consistently hurt the rest of the division, which has only sent one team to the playoffs via a Wild Card berth (2016 Dolphins) since 2010. In short, the dynamic duo of Brady and Bill Belichick has owned the AFC East. Unfortunately for teams not named the Patriots, the division drew the NFC South and AFC West as 2017 interdivisional opponents, whichRead MoreThe Goal Of Sports And Sports Collapses1856 Words   |  8 Pageswho is winning by a lot of points or wins in a series should win the game. But that doesn’t alway happen. Every team somehow collapses or ‘chokes’ at one time or another. All fans have to deal with the heartbreak of their team losing. Here are the worst blown leads and sports collapses according to us. Yankees vs Red Sox 2004 Yankees had a 3-0 lead in the 2004 American League Championship Series against the Red Sox. The Yankees were looking like they would defeat their rival on their biggest stageRead MoreExplore the Way the Writer Presents the Relationship Between George and Lennie in of Mice and Men3909 Words   |  16 Pagesrest of their lives. But the reader knows from the beginning that this will not happen and it will have a tragic end, and this is suggested in the title â€Å"Of Mice and Men† that comes from a from Robert Burns poem â€Å"The best laid schemes o’mice an’ men/ Gang aft agley† and it means: the best laid schemes of mice and men/ often go awry. As soon as the reader starts reading Chapter 1, he or she will immediately gain an understanding of the relationship between George and Lennie. In chapter 1, John SteinbeckRead More Stereotypes and Stereotyping of Native Americans in The Last of the Mohicans4193 Words   |  17 Pagesother. The French as well as the British found it to be a successful tactic to have the help of Native Americans in battle. The Huron tribe fell into the â€Å"confines of a wild hunter and warrior life. They were inevitably attached to it, impracticable conservatists of barbarism, and in ferocity and cruelty they matched the worst of their race† (Francis Parkman, qtd in Pearce 168). The attachment to this way of life made the Huron excellent allies to the French against the British. With promisesRead MoreTexts Fof Written Discourse7878 Words   |  32 PagesContents 1. Doreen Pope 2. Education: Doing bad and feeling good 3. Dance cards 4. Language and literature 5. Inflation DOREEN POPE by Mary Loudon (The Independent Magazine, 20 August 1994) 1. Practically no one reading this will have heard of Miss Pope. Her greatness is not obvious and it has never been documented, but she is my hero nevertheless. This year she retires after a lifetime’s teaching, the last 25 years of which has been spent as a junior-school headmistress in WantageRead MoreTexts Fof Written Discourse7893 Words   |  32 PagesContents 1. Doreen Pope 2. Education: Doing bad and feeling good 3. Dance cards 4. Language and literature 5. Inflation DOREEN POPE by Mary Loudon (The Independent Magazine, 20 August 1994) 1. Practically no one reading this will have heard of Miss Pope. Her greatness is not obvious and it has never been documented, but she is my hero nevertheless. This year she retires after a lifetime’s teaching, the last 25 years of which has been spent as a junior-school headmistressRead MoreBackground Guide Of World Health Organization7133 Words   |  29 Pagesinfectious diseases have played a prevalent role in history, including anthrax, cholera, diphtheria, dysentery, influenza, malaria, measles, the plague, scarlet fever, syphilis, smallpox, tuberculosis, typhoid fever, and typhus. Each of them has posed giant influence to both individuals’ health and the society. 1. Cholera Cholera dates back to the 4th Century BCE in India. The 19th century was marked by several major cholera epidemics that spread from India to Great Britain, then Ireland and North AmericaRead MorePepsi Marketing Plan.13402 Words   |  54 Pages Everyone should try to make something new rather than copying others. By copying one thing, no one can get something good as new. We four friends made a term paper on â€Å"Marketing Plan†. It was very hard for us to complete this paper. We tried our best to make this term paper nice, and at last, we succeeded. Therefore, it will be pleasurable for us if any one do not copy any information from our paper. Alternatively, if it would become very important to use our term paper then please ask us before

Saturday, December 14, 2019

The Hunters Moonsong Chapter Five Free Essays

The sun was way too bright. Bonnie shielded her eyes with one hand and glanced anxiously around as she walked across the quad toward the bookstore. It had taken her a long time to fal asleep after getting back to their room the night before. We will write a custom essay sample on The Hunters: Moonsong Chapter Five or any similar topic only for you Order Now What if some crazy person was stalking the campus? It’s broad daylight, she told herself. There are people everywhere. I have nothing to be afraid of. But bad things could happen during the day, too. Girls got lured into cars by horrible men, or hit over the head and taken to dark places. Monsters didn’t just lurk in the night. After al , she knew several vampires who strol ed around during the day al the time. Damon and Stefan didn’t scare her, not anymore, but there were other daytime monsters. I just want to feel safe for once, she thought wistful y. She was coming up on the area the police had been searching the night before, stil blocked off with yel ow tape. Students were standing nearby in groups of two or three, talking in low voices. Bonnie spied a reddish-brown stain across the path that she thought might be blood, and she walked faster as she passed it. There was a rustling in the bushes. Bonnie sped up even more, picturing a wild-eyed attacker hiding in the undergrowth, and glanced around nervously. No one was looking in her direction. Would they help her if she screamed? She risked another look back at the bush – should she just take off running? – and stopped, embarrassed by the furious thumping of her heart. A cute little squirrel hopped hesitantly from under the branches. It sniffed the air, then dashed across the path and up a tree behind the police tape. â€Å"Honestly, Bonnie McCul ough, you’re a moron,† Bonnie muttered to herself. A guy passing her in the other direction overheard her and snickered, making Bonnie blush furiously. By the time she got to the bookstore, she’d gotten her blushing under control. Having the typical redhead’s complexion was a pain – everything she felt was broadcast by the flush or paleness of her skin. With any luck, though, she’d be able to handle a simple trip to buy books without humiliating herself. Bonnie had started getting acquainted with the bookstore when she’d had her shopping spree yesterday, but she hadn’t real y investigated the book side of the store. Today, though, she had the book list for the classes she’d registered for, and she needed to stock up for some serious studying. She’d never been a huge fan of school, but maybe col ege would be different. With a resolute squaring of her shoulders, she turned determinedly away from the shiny stuff and toward the textbooks. The book lists were awful y long, though. She found the fat Intro to Psychology textbook with a sense of satisfaction: this would definitely give her the terminology to diagnose her friends. The freshman English seminar she was assigned to covered a slew of novels, so she wandered through the fiction section, pul ing The Red and the Black, Oliver Twist, and The Age of Innocence off the shelves as she passed. She rounded a corner in search of the rest of the Ws, intent on adding To the Lighthouse to her growing stack of books, and froze. Zander. Beautiful, beautiful Zander was draped graceful y next to a bookshelf, his white-blond head bent over a book. He hadn’t seen her yet, so Bonnie immediately ducked back into the previous aisle. She leaned against the wal , breathing hard. She could feel her cheeks heating up again, that awful tel tale blush. Careful y, she peeked back around the corner. He hadn’t noticed her; he was stil reading intently. He was wearing a gray T-shirt today, and his soft-looking hair curled a bit at the nape of his neck. His face looked sort of sad with those gorgeous blue eyes hidden beneath his long lashes and no sign of that fabulous smile. There were dark shadows under his eyes. Bonnie’s first instinct was to sneak away. She could wait and find the Virginia Woolf book tomorrow; it wasn’t like she was going to read it today. She real y didn’t want Zander to think she was stalking him. It would be better if he saw her somewhere, when she wasn’t paying attention. If he approached her, she’d know he was interested. After al , maybe he wasn’t interested in Bonnie. He’d been kind of flirtatious when he’d run into her, but he’d nearly knocked her down. What if he was just being friendly? What if he didn’t even remember Bonnie? Nope, better to take off this time and wait til she was better prepared. She wasn’t even wearing eyeliner, for heaven’s sake. Making up her mind, Bonnie turned firmly away. But, on the other hand†¦ Bonnie hesitated. There’d been a connection between them, hadn’t there? She’d felt something when her eyes met his. And he’d smiled at her like he was real y seeing her, past the fluff and fluster. And what about the resolution she’d made the day before, walking to her dorm from this very same bookstore? If she was going to become a terrific, confident, stepping-out-of-the-shadows kind of person, she couldn’t run away every time she saw a boy she liked. Bonnie had always admired the way that Elena managed to get what she wanted. Elena just went after it and nothing got in her way. When Stefan had first come to Fel ‘s Church, he hadn’t wanted anything to do with Elena, certainly not to fal into her arms and start some kind of amazing eternal romance. But Elena hadn’t cared. She was going to have Stefan, even if it kil ed her. And, Well, it had kil ed her, hadn’t it? Bonnie shivered. Bonnie shook her head a little. The point was, if you wanted to find love, you couldn’t be afraid of trying, could you? She stuck her chin determinedly into the air. At least she wasn’t blushing anymore. Her cheeks were so cold, she was probably as white as a snowwoman, but she definitely wasn’t blushing. So that was something. Before she could change her mind again, she walked quickly around the corner back into the aisle where Zander stood reading. â€Å"Hi!† she said, her voice squeaking a tiny bit. â€Å"Zander!† He looked up, and that amazing, beautiful smile spread across his face. â€Å"Bonnie!† he said enthusiastical y. â€Å"Hey, I’m real y glad to see you. I was thinking about you earlier.† â€Å"You were?† Bonnie asked, and immediately wanted to kick herself at how overly enthusiastic she sounded. â€Å"Yeah,† he said softly. â€Å"I was.† His sky-blue eyes held hers. â€Å"I was wishing I’d gotten your phone number.† â€Å"You were?† Bonnie asked again, and this time didn’t even worry about how she sounded. â€Å"Sure,† he said. He scuffed his feet against the carpet, like he was a little nervous, and a warmth blossomed inside Bonnie. He was nervous talking to her! â€Å"I was thinking,† Zander went on, â€Å"maybe we could do something sometime. I mean, if you wanted to.† â€Å"Oh,† Bonnie said. â€Å"I mean, yes! I would want to. If you did.† Zander smiled again, and it was as if their little corner of the fiction section was lit up with a glowing light. Bonnie had to keep herself from staggering backward, he was so gorgeous. â€Å"How about this weekend?† Zander asked, and Bonnie, feeling suddenly as light and buoyant as though she could float up into the air, smiled back. Meredith stepped her left foot behind her and raised her right heel, moving into a back stance as she brought her hands up sharply, fists together, in a blocking move. Then she slid her foot sideways into a front stance and punched forward with the fist of her left hand. She loved running through a taekwondo form. Each movement was choreographed, and the only thing to do was to practice over and over until the whole form flowed in a model of precision, grace, and control. Taekwondo forms were perfectible, and Meredith enjoyed perfection. The most glorious thing about them was that once she knew her forms so Wellthat they were as natural as breathing, she could be ready for anything. In a fight, she would be able to sense what her opponent’s next move would be and counter with a block or a kick or a punch without even thinking. She turned swiftly, blocked high with her right hand and low with her left. It was the preparation, Meredith knew. If she was so prepared that her body could sense what move she needed to make without her brain having to get involved, then she would be able to truly protect herself and everyone else around her. A few weeks ago, when she and her friends had been under attack from the phantom and she’d sprained her ankle, only Stefan had been left with Power enough to defend Fel ‘s Church. Stefan, a vampire. Meredith’s lips tightened as she automatical y kicked forward with her right foot, slid into a tiger stance, and blocked with her left hand. She liked Stefan, and she trusted him, she real y did, but stil †¦ She could picture generation upon generation of Sulezes rol ing over in their graves, cursing her, if they knew that she had left herself and her friends so vulnerable, with only a vampire between themselves and danger. Vampires were the enemy. Not Stefan, of course. She knew, despite al her training, that she could put her faith in Stefan. Damon, on the other hand†¦ However useful Damon had been in a couple of battles, however reasonably pleasant and, frankly, out-of-character he had behaved for the last few weeks, Meredith couldn’t bring herself to trust him. But if she trained hard, if she perfected herself as a warrior, Meredith wouldn’t have to. She moved into a right front stance and, sharp and clean, punched forward with her right hand. â€Å"Nice punch,† said a voice behind her. Meredith turned to see a short-haired African American girl leaning against the door of the practice room, watching her. â€Å"Thanks,† said Meredith, surprised. The girl strol ed into the room. â€Å"What are you,† she asked, â€Å"a black belt?† â€Å"Yes,† Meredith said, and couldn’t help adding proudly, â€Å"in taekwondo and karate.† â€Å"Hmm,† the girl said, her eyes sparkling. â€Å"I do taekwondo and aikido myself. My name’s Samantha. I’ve been looking for a sparring partner. Interested?† Despite the casualness of her tone, Samantha was bouncing eagerly on the bal s of her feet, a mischievous smile flickering at the corners of her mouth, and Meredith’s eyes narrowed. â€Å"Sure,† she said, her attitude light. â€Å"Show me what you’ve got.† Samantha’s smile broadened. She kicked off her shoes and stepped onto the practice mat next to Meredith. They faced off, assessing each other. She was a head shorter than Meredith, thin, but wiry and sleekly muscled, and she moved as graceful y as a cat. The anticipation in the girl’s eyes betrayed Samantha’s belief that Meredith would be easy to beat. She was thinking that Meredith was one of those trainees who was al form and technique with no real fighting instinct. Meredith knew that kind of fighter Well, had met them often enough in competitions. If that was what Samantha thought of Meredith, she was in for a surprise. â€Å"Ready?† Samantha asked. At Meredith’s nod, she immediately launched a punch while bringing the opposite-side foot around in an attempt to sweep Meredith off her feet. Meredith reacted instinctively, blocking the blow, dodging the foot, then sweeping a kick of her own, which Samantha avoided, grinning with simple pleasure. They exchanged a few more blows and kicks, and, against her wil , Meredith was impressed. This girl was fast, faster than most of the fighters Meredith had faced before, even at the black-belt level, and much stronger than she looked. She was too cocky, though, an aggressive fighter instead of a defensive one; the way she’d hurried to strike the first blow showed that. Meredith could use that cockiness against her. Samantha shifted her weight, and Meredith slid in below her defenses, giving a fast spin heel kick that hit Samantha firmly on the upper thigh. She staggered a bit, and Meredith moved out of range quickly. Samantha’s face changed immediately. She was getting angry now, Meredith could tel , and that, too, was a weakness. She was frowning, her lips tight, while Meredith kept her own face purposeful y blank. Samantha’s fists and feet were moving quickly, but she lost some accuracy as she sped up. Meredith pretended to fal back under the assault, feinting to keep her opponent off-balance, al owing herself to be backed toward a corner while stil blocking Samantha’s blows. When she was almost cornered, she jammed her arm against Samantha’s fist, stopping her before she could ful y extend her blow, and swept a foot under hers. Samantha tripped, caught by Meredith’s low kick, and fel heavily to the mat. She lay there and just stared up at Meredith for a moment, face stunned, while Meredith hovered over her, suddenly uncertain. Had she hurt Samantha? Was the girl going to be angry and storm off? Then Samantha’s face blossomed into a wide, glowing smile. â€Å"That was awesome!† she said. â€Å"Can you show me that move?† How to cite The Hunters: Moonsong Chapter Five, Essay examples

Friday, December 6, 2019

Manage Operational Plan Most Efficient Retail Store

Question: Describe about the Manage Operational Plan for Most Efficient Retail Store. Answer: Operational Plan Business Goal The office assistant is one of the most efficient retail store in Australia , with around 25 stores across the country under its brand name. The company deals with office supplies, ink ad toner needs, electrical equipment and office furniture, and all the other equipments for office needs. Along with the products, the retail store provides various services such as photocopying, printing, equipment hire, packaging and posting services. The company operates in a competitive environment, which leads it to form a prime goal of growing the product sales and grow the services aligned with the business, within a year. The company aims at formulating efficient operational strategies that would help in achieving the goal of the firm easily. Objectives The office assistant deals in a competitive environment, where one of its basic objectives is to set their brand name on the top of the list among the other retailers in their field. In order to fulfil its desire to do so, the basic objective of the company is to raise the sales of their products and services, thereby increasing revenue. The company should acquire mergers and alliances with various stationery and printing brands, that would help the company to acquire customers and employ cost efficient methods of product the goods. This would reduce the cost and raise the revenue thereby creating a greater profit margin and an effective market share. By implementing an effective operational strategy framework, the company would be quite efficient in achieving its objectives. Strategy The operational strategy in order to achieve the aims and objectives of the company should be as follows : Conduct a survey on the products , services add prices of the leading office equipments retail stores in the country. Introduce the concept of graphic design services as one of the newest features as the service being offered by the company. Employ efficient professionals who are good at graphic designing, good salesperson, Acquire important instruments such as delivery van, printer, photocopier, which would help the company to take up more orders. With new inclusion of service, implementations must be done to increase the area of the stores in some of the most important business areas of the country, thereby creating special sections for each and every products being sold. An efficient management system must be organizes that should look after the cost effective methods, employ competitive pricing strategies on the goods and services sold in order to raise market share and manage the functioning of the company. Key Actions In order to operate the above mentioned operational strategies, the company must perform a step by step approach, defining each and every characteristics of their future actions that are to be integrated. These key actions could be explained s follows : Deliverables - the deliverables that would be provided by the office assistant on being efficient in practising the operational strategies are various office equipments, office supplies, ink ad toner needs, electrical equipment and office furniture, and all the other equipments for office needs. Along with the products, the retail store aims to provide various services such as photocopying, printing, equipment hire, packaging and posting services and a new service of graphic designing. Timeline in order to sustain the operational plan, a planned timeline is necessary which provides the employees of the company with a pathway to work accordingly. the timeline for the office assistant in order to achieve their objectives of raising the sales and market share by 30th June, 201x is as follows : Gantt Chart (Week) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Vision and Undertaking Objectives Situational Analysis Scope analysis Identifying Client and Value Proposals Market Segmentation Buyers Behavior Operational Plan Recruiting new employees and acquisitions Exceeding sales Analysing balance sheet Determining break even point Table: Gantt Chart (Weeks) Source: (Created by Author) Budget The office assistant must form a budget of $50,000, in order to plan for the expansion, recruitment and buying new equipments. The Office Assistant will have to maintain a growth rate of 3% in the initial 6 months of the plan of expansion of sales. The debts for the previous issues needs to be termed with the debt of the company, which is 781,261 and funding, provided through $50,000. However, the company is in a need to acquire alliances with some other brands in order to initiate a cost effective measure of production. In order to hire new employees, professional fees and occupancy costs in the prospective of meeting the cash requirement of cash, needs a part of the budget to be spent for the recruitment section. Break-Even Analysis Projected Sales 50000 variable expenses as a % of sales 15200 Fixed Expenses 78000 Contribution Margin 22000 Sales per week 1.447368421 Breakeven Point in sales 2895 2000.181818 (Break Even Point in Sales) Key Performance Indicators In order to analyse the key performance indicators of a company, and to analyse whether the company is performing up to the planned level, one of the most efficient ways to understand the performance is to use the SMART KPI technique (Lusch, Serpkenci and Orvis 2015). Specific : the performance of the company is focussed on the target of raising their sales of products and services, thereby raising the market share of the company. Measurable : the calculation for new sales must be easily performed with the help of some high professionals that are newly appointed in the company. Attainable: attainment of sales is quite easy, as the office assistant is already a well known company with a large retail chain of stores all over australia. Achieving the target and measuring the sales would not be a hurdle for a company like this. Realistic : with the view to recruit people, thereby introducing graphic designing , recruiting more personals, organizing each store of the company all over australia, would amend the prime steps of initiating the raise in sales for the company. Thereby the aim of maximising market share and revenue is quite realistic in nature. Timely : depending upon the gantt chart, provided above, it could be seen that the plans and implementations of the policies have been done as a 15 weeks schedule, whereas, the processing period of the company is of 20 weeks approximately. Therefore, the objective of the company is quite realistic in nature. Contingency plans In order to follow the operational strategies initiated in this section for the office assistant, the company has some risk mitigant associated with the plans as follows : New employees : with the recruitment of new employees, there might be a risk associated with the performance of the employees. Therefore, in order to recruit efficient people, a thorough check must be done on the background of the employee. Competitive price : in order to raise the sales of the company, the office assistant needs to price its products and services that are lower than its competitors. Hence, in order to generate such a price, care must be taken that the price must nit be lower than the cost of production as that would result to loss of for the company. Graphic designing : graphic designing would be a new addition to the services along with the other services provided by the company. It may or may not be successful in attracting the attention of the customers. Initiative must be taken by the organization, to advertise and let people know regarding their new segment of service, that would help in attracting the customers. Outcome With the operational strategies and plans assigned, the office assistant efficiently raises the sales of its products and services , thereby generating high revenue for the company and maximising its market share. The company must be successful in achieving its target within six months of the year 201x. Approvals Approvals must be attained by the office assistant from government offices, in order to increase their store space area. License must be advance in order to implement the plans for introducing graphic designing as an important service provided by the company. Recruitment Strategy: According to the operational strategy, as framed in task 1, the basic objective of the company is to raise the sales of the company thereby enhancing the market share. The office assistant needs an efficient group of employees that would help the company to reach their target. In order to attain the competent and well organized group of employees, a recruitment strategy must be framed by the company that identifies the human resource requirements along with formulating various strategies in accordance with the training, source and assessing the employed people. Identification of The Human Resource Requirements Number of resources required - with the objective to raise the sales of the company, the office assistant need to assign sales person who would look after the sales of the products and services at the retail stores. with the introduction of a new segment of graphic designing, the company must appoint professional graphic designers. in order to accomplish the above mentioned strategical plans, the company needs to appoint 10 employees, which consists of 4 retail assistant, 2 account managers and 4 graphic designers. Full time or part time the employees would be hired in order to help in maximising the sales of products and services of the company. to achieve the outstanding results all the employees would be working fir full time hours. Permanent or casual the employees would be permanent in nature, as this attribute would instigate the thought of commitment within them and their eagerness to do their work efficiently. Required start date the date from which the company needs to initiate the employee training should be 1st February , 201x. this would provide the company and its employees ample of opportunities to implement the operational strategies, thereby achieving their target progress by 30th June, 201x. Expected length of employment the expected length of employment for all the employees would be on going. Skills required to perform the people who are supposed be recruited as per sales personal, they must have the skills of implementing good customer service, have complete knowledge about the office products and services and communicative in nature. This would help them gave new customers by being a good host to them and assist them in the retail stores. In order to attain good account managers to record the sales revenue and profit calculation of the company, the account managers must have the skills of being fluent in numeracy. With the inclusion of graphic designing, the company must hire people who are experts graphic designers. Training the training program for each employee should be of minimum three weeks, that would help them groom their skills and provide them with the organized methods of accessing the customers. Qualifications the qualifications required for the graphic designers should be that they are well equipped in the skill of designing. Pay levels the retail assistant would receive $14 to $20 per hour depending upon their experience with work, along with 25% loading for casual employees. The accountant would receive $20 to $22 per hour depending upon their fluency with work, along with 25% loading for casual employees. Graphic designer the accountant would receive $22 to $25 per hour depending upon their experience , along with 25% loading for casual employees. Documented Strategy Sourcing students Depending upon the process of recruiting employees in the office assistant, the company has to apply an organized strategy for sourcing the students or employees for the company. The strategies could be as follows : Generating an advertisement for the vacancy of the three job roles to be offered by the company, retail assistant, account manager and graphic designer, along with the perfect job description. The news for recruitment must be advertised through social media, newspaper and magazines, that would help in attracting the attention of the job seekers. Assessing students The recruitment procedure would consist of three steps. In the first step resume from the applicants would be accepted and analysed, which would later be shortlisted within one week. The shortlisted candidates would be organized whether they are internal or external students. The unsuccessful students must be informed regarding their failure , that would help them to overcome their weaknesses in future. The shortlisted candidates would be called for interviews either in the support office or in the stores. The interview would be done on the basis of behavioural attribute and on the basis of skills. The last step for assessing the students would be the testing phase, where the students are supposed to go through an aptitude test conducted by the company. The retail assistant must give the retail aptitude test where a minimum score of 80% must be attained by the employee, and the accountant and graphic designer must give the psychometric test , where they must score 90%. Inducting and Training Students The training program for every employee would be for 7 days , which would include the following aspects : Days Aspects Day 1 Introduction to the office assistant specifying job roles and induction program Day 2 Understanding Requirement, Structure of the job profile. Day 3 basic performance of the initial level job responsibilities. Day 4 testing the ability of the employees, depending upon their skills. Day 5 practically employing the skills of the worker at on field jobs. Day 6 practical test fun activity Day 7 calculation and estimation of every employee probation period knowledge (Training Plan) Analysis of Physical Resources and Acquisition Methods The company, the office assistant has prime ten resources, namely, office computer, office desk and chair, office stationery, registers, delivery van, store colour photocopiers, store colour printers, staff room fridge, staff room table and ten chairs, and store stock. This section helps in analysing these physical resources and acquisition methods of these resources. With the help of the table, these resources have been explained as the current method of acquisition, recommendations, comments on the change method of acquisitions and stakeholders comment. Resource Current Method Of Acquisition Recommendations For The Method Of Acquisition Comment On The Change Stake Holders Comment Office computer Purchase No recommendation needed No change is required for the methods of acquisition as office computers are better purchased. The company officials have agreed to the old acquiring method. Office desk and chair Purchase No recommendation needed No change is required for the methods of acquisition as office desk and chairs are better purchased. The company officials have agreed to the old acquiring method. Office stationery Purchase No recommendation needed No change is required for the methods of acquisition as office stationery are better purchased. The company officials have agreed to the old acquiring method. Registers Finance lease The company can rent the registers . The registers would be used to analyse the growth in sales of the company, hence purchasing the register in place acquiring them by lease is quite appropriate. The company officials have agreed to the new form of acquiring the source. Delivery van Finance lease The company should purchase delivery vans in order to enhance their products delivery. Delivery van would help in enhancing the function of the company, hence investing in purchasing such assets are advisable. The company officials have agreed to the new form of acquiring the source. Store colour photocopiers *5 Operating lease The store must be renovated and each section of the store must be organized in order to create a clear atmosphere for the customers. Innovation in organizing different sections in each store, along with new section of graphic designing must be put into focus. The company officials have agreed to the new form of acquiring the source. Store colour printers *5 Operating lease The company must purchase the printers, in order to expand their resources for flourishing business. One of the basic objectives of the company is to buy printers and photocopiers in order to enhance their service. The company officials have agreed to the new form of acquiring the source. Staff room fridge Rent No recommendations needed. Staff room fridge does not need any other kind of acquisition. The company officials have agreed to the old method of acquiring the source. Staff room table and ten chairs Rent Purchase of office furniture could be done rather than rent. Purchasing office furniture is a better option as that would raise the office assets rather than keeping it on rent. The company officials have agreed to the new form of acquiring the source. Store stock Rent The store stock must be taken on financial lease, as that would help in acquiring the space. Gaining a larger surface area must be considered by the stores, thereby facilitating greater scope of retail shopping for more customers. Thence, the store stock must be acquired on financial lease. The company officials have agreed to the new form of acquiring the source. (Table : organizational physical resource analysis) Monitor and Review of Operational Plans Brief description of operational plan Overview of plan - The operational strategy in order to achieve the aims and objectives of the company should be as follows : Conduct a survey on the products, services add prices of the leading office equipments retail stores in the country. Introduce the concept of graphic design services as one of the newest features as the service being offered by the company. Employ efficient professionals who are good at graphic designing, good salesperson, Acquire important instruments such as delivery van, printer, photocopier, which would help the company to take up more orders. With new inclusion of service, implementations must be done to increase the area of the stores in some of the most important business areas of the country, thereby creating special sections for each and every products being sold. An efficient management system must be organizes that should look after the cost effective methods, employ competitive pricing strategies on the goods and services sold in order to raise market share and manage the functioning of the company. Description of the type of plan - The office assistant is one of the most efficient retail store in Australia , with around 25 stores across the country under its brand name. The company deals with office supplies, ink ad toner needs, electrical equipment and office furniture, and all the other equipments for office needs. Along with the products, the retail store provides various services such as photocopying, printing, equipment hire, packaging and posting services. The company operates in a competitive environment, which leads it to form a prime goal of growing the product sales and grow the services aligned with the business, within a year. Objectives - The office assistant deals in a competitive environment, where one of its basic objectives is to set their brand name on the top of the list among the other retailers in their field. In order to fulfil its desire to do so, the basic objective of the company is to raise the sales of their products and services, thereby increasing revenue. The company should acquire mergers and alliances with various stationery and printing brands, that would help the company to acquire customers and employ cost efficient methods of product the goods. This would reduce the cost and raise the revenue thereby creating a greater profit margin and an effective market share. By implementing an effective operational strategy framework, the company would be quite efficient in achieving its objectives. KPI- the key performance indicators for the office assistant company is the sales growth and the rate at which the sales increase. Both the performance indicator directly analyses the growth of the company towards achieving its objectives. Sales growth analyses the at which the company generates and the increment in the sales analyses how much successful the company is in attracting customers thereby raising revenue and market share. Consultation strategy According to Fernie and Sparks (2014), the consultation strategy is analysed by every company, in order to get the responses regarding their products and services from the important stakeholders. The most important consultant of the office assistant, are their customers. The company must approach the customer of the office assistant regarding the feedback on the products and services . They would provide the company with the best recommendations and would also help them in knowing the basic needs of the customers. Analysing their consult, would help the company to grow in the correct direction. There must be an expert panel inside the team with a board off directors, that would help in portraying a clear view bout the scenario of the company. Based on the reactions, perceptions, survey and expert panels, the company must evaluate the consultations and propose the further steps for the growth of the company. Report template Report Yes/no Is the plan on track ? Yes Is the plan spending to date within budget ? Yes Are the milestone activities being completed as per the plan detail ? Yes Are the KPI on track to being achieved ? Yes Are the resources being utilize effectively economically and safely ? Yes ( Report to analyse the operational strategies) Strategic and operational planning toolkit After formulating the operational plans, it is quite necessary for the company to monitor the steps taken by the company to implement such strategies. There would be various hurdles where a company would not find it feasible to undertake the strategies. Hence, it is quite necessary for the monitor team, or the management team to keep a check on the performance report of the company. This would help in understanding those indicators which help in enhancing the growth of the company and also some negative externalities and internals of the company that raise the friction in the implementations of the plans. Below, is a table, in a report format, that would help in analysing the performance report for the company. It would help in identifying the non performance areas, thereby providing a scope to overcome the problems within the company. Statement Yes (0) Somewhat (1) No (2) Score We are incorporated. We have a constitution guiding our organisation. Our board/committee meets regularly and follows a set agenda. We have current position descriptions for all board/committee positions, paid positions and key volunteer roles. We have qualified administrators, qualified coaches and qualified volunteers. We produce an annual report and audited financial statements. We have effective financial controls and reporting structures We have policies that guide our decision making, such as inclusion, communications, member protection and grievance. We hold appropriate insurance cover for our activities and facilities We have, and adhere to, occupational health and safety procedures in regards to facilities and equipment to meet legal requirements. We adhere to all laws and regulations that apply to: employment of personnel operation of stores fundraising selling of merchandise, products or services operation and maintenance of facilities. We have an organisational structure that all members and stakeholders are aware of. We maintain accurate membership records. We are affiliated with the relevant regional organisation. Our board/committee and the membership body is committed to the planning process. Does your organisation have the capacity to implement a strategic and operational plan, including delivering on actions, monitoring progress and reviewing the plan on a regular basis? (Report template for performance and non performance indicators) With the help of this report template, a company can use this report to analyse the indicators and performance of the company. The scores can be summed together, that would provide the company with an idea of how the plans are being implemented. The operational strategy must be carried out effectively, so that the laid aims and objectives of the organizations are met. With the help of this report, it would be easier for the official in charge of the company to analyse the current structure and position of the company. Reference Fernie, J. and Sparks, L., 2014.Logistics and retail management: emerging issues and new challenges in the retail supply chain. Kogan Page Publishers. Lusch, R.F., Serpkenci, R.R. and Orvis, B.T., 2015. Determinants of retail store performance: a partial examination of selected elements of retailer conduct. InProceedings of the 1995 World Marketing Congress(pp. 495-504). Springer International Publishing.